In March 2025, our U.S.-based construction firm faced a sudden material shortage for a public works project. Key items—steel rebars and ceramic tiles—were delayed by local suppliers. The deadline was tight and the cost of delay was high. We reached out to HIF Logistics in Shenzhen after finding their “How to choose a reliable and affordable Chinese freight forwarder” guide.
Step 1: Urgent Quote & Forwarder Selection
Within 24 hours, HIF responded: “Free quote within 48 hours, NVOCC + full customs clearance included.”
We compared their quote—FOB option at Shekou Port plus inland trucking to the U.S.—against others. HIF’s transparency and integrated service gave them the edge.
Step 2: Factory Visit & Quality Check
HIF arranged an on-site inspection in Guangzhou for both steel and tiles.
They verified ISO 9001 certifications and material specs. We received detailed photo and video evidence to approve.
Step 3: Booking & Documentation
HIF handled booking FCL containers: one 20-foot container for rebars, one 40HQ for tiles.
They prepared all export documents: commercial invoice, packing list, and bill of lading.
We chose FOB Incoterm—HIF took goods to port; we managed the U.S. side.
Step 4: Customs Clearance & Import Duty
HIF's customs broker team managed Chinese export clearance.
For U.S. import, they advised us to prepare HTS codes to avoid misclassification—saving unexpected duties.
Step 5: Sea Freight & Transit
Transit time: 28 days from Shekou to Los Angeles.
HIF provided weekly real-time updates via a secure tracking portal.
They flagged a 2-day delay due to port congestion and rerouted documentation accordingly.
Step 6: U.S. Port Handling & Delivery
At Los Angeles, HIF’s U.S. partner handled unloading, port fees, customs, and trucking.
Delivery to our site in San Diego was completed on May 3, within the 35-day target.
Transparent Costs & Benefits
By shipping by sea, we saved around 55% compared to air freight—thanks to HIF’s rates and handling.
Why HIF Was the Right Choice
Speed & Responsiveness: Quote within 24h, trusted partner visit in 48h
One-Stop Service: Factory inspection, export documents, transit, U.S. customs, final delivery
Clear Communication: English-speaking coordinator, regular updates
Cost Transparency: Detailed fee breakdown, no hidden surcharges
Risk Mitigation: Customs guidance, alternate routing during port delays
Key Tips for Importing Building Materials from China
Choose Incoterms Carefully: Be clear on FOB vs DDP responsibilities—FOB may save costs but requires more buyer involvement.
Classify Goods Accurately: Use correct HTS codes to prevent surprise duties.
Inspect Before Loading: On-site QC prevents quality issues later.
Track & Adapt: Use real-time shipping portals; flexibility is essential.
Use a Freight Forwarder: It simplifies complex logistics, avoids risks, and often saves money.
This real-world U.S. import of Chinese building materials via HIF Logistics demonstrates how a trusted partner can:
Respond to emergencies
Provide transparent pricing
Manage full logistics
Ensure quality and compliance
If you're a foreign buyer seeking reliable, affordable, and efficient import solutions from China, consider a trusted forwarder like HIF—someone with on-the-ground presence, clear processes, and strong customer service.
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